We’re keeping you safe when you seek care

Safety comes first before your appointment even begins

Pre-visit COVID-19 checks

Prior to scheduling, all patients will be screened for COVID-19 either via phone, text, or email. Any patient who screens positive, will be asked to reschedule their appointment to a minimum of 14 days later.

No walk-ins

Prior to entry, all patients must contact us via phone, text, or email. To best service our patients, we ask that you please use the texting function.

Your safety is our top priority when you arrive

Temperature checks

We’ll check your temperature with a contactless thermometer. Feverish? We’ll ask you to reschedule.

Masks are required upon entry

We require everyone to wear a mask in order to protect our patients, staff and community members.

Social distancing maintained

Everyone must maintain a six-feet distance from each other as they move through the clinic.

COVID-19 iPad questionnaire

One of our receptionists will greet you in the waiting area and ask you to complete the COVID-19 screening questionnaire and the personal and medical update questionnaire via iPad.

Additional guests are not allowed

We ask that only the person scheduled for an appointment enter the office, unless they are a minor accompanied by one parent or guardian, or a patient requiring assistance.

Contactless payment

We will be taking all co-payments upfront at the day of service to reduce physical mail being sent out, or patients having to return to the office. We will no longer be accepting cash and cheques as payment.

A clinical experience that’s safer for everyone

Sterilized equipment

All our dental equipment is thoroughly sterilized or single-use.

Enhanced PPEs

Our clinicians are wearing face shields, N95 masks and level 3 masks at the same time, lab coats and gloves during your appointment.

Same day dentistry

To limit your visit at our clinic and germ exposure, we offer same-day procedures whenever we have the time.

Increased barriers

We’ve incorporated Plexi-glass at the front desk, plastic zip-up doors at each operatory room, and air purifiers.

Teledentistry

If you have a dental question or concern, our doctors will be able to perform exams via video calling to determine if your concern requires immediate attention, or if there are at home remedies that may assist you.

Workplace screenings

Our staffs are also required to answer COVID-19 screening questions before and after their work shifts.

We are closely monitoring any updates from the RCDSO, CDHA, CDA, CDHO and the federal government regarding on COVID-19.

We would like to thank you for your continued cooperation and support in keeping all our patients, staff and community safe.

If you have any questions, please do not hesitate to contact us via phone, text, or email.

Thank you!